How long will it take for my order to be dispatched?
I currently work on a two week turn around, this can change in my busier periods. Larger orders for wedding etc can take considerably longer and I will need all relevant information and at least two months notice. However it is always good to order earlier as I can keep your order safe until its ready to dispatch. I also accept large orders twelve months in advance but a non refundable deposit is required.
How Much do your products cost?
Prices vary depending on glass type and design and ranges between £6.50 up to £25.00.
All bespoke cartoons are priced at £15.99 irrelevant of glass type. All prices given exclude postage & Packaging.
How do I pay?
Currently payments can only be made via bank transfer or PayPal.
How much is postage & packaging?
P&P is currently charged at £4.50 Royal Mail 2ndclass signed. This can be expidited to 1stclass at your request.
I will combine postage costs for larger orders and price can be given once I know the quantity of the items you wish to order.
Postage prices shown are for UK mainland only.
Can I return my item and receive a refund?
Unfortunatly due to the nature of my products being bespoke and personalised I am unable to issue refunds unless the product arrives to you damaged. Photographic evidence will be required.